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PRIVACY POLICY

Last Updated: 15/09/2025

Sea, Shore & Safety (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, make enquiries, book services, or purchase products.

1. Information We Collect

We collect the following types of information:

Personal Information (provided by you):

  • Name, email address, phone number, postal address.

  • Login details (if you create an account).

  • Payment details (processed securely via Wix and its payment gateways—credit card data is not stored by us directly).

  • Comments, reviews, feedback, or communications you send us.

Technical and Usage Information (collected automatically):

  • Internet Protocol (IP) address, browser type, device and connection details.

  • Session data such as page response times, browsing patterns, and interactions.

  • Aggregated or anonymised data used to improve our website and services.

2. How We Use Your Information

We process your data to:

  1. Provide and operate our services and online shop.

  2. Process transactions, deliver products, and provide customer support.

  3. Contact you with service updates, order confirmations, or important notices.

  4. Send promotional communications if you have opted in (you can unsubscribe anytime).

  5. Create anonymised statistics to improve our website and services.

  6. Comply with legal and regulatory obligations.

3. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following legal bases:

  • Contractual necessity – to process your orders and provide services.

  • Legitimate interests – to improve our website and prevent fraud.

  • Consent – for optional marketing communications.

  • Legal obligations – to comply with applicable laws.

4. Data Storage and Security

4.1. Our website is hosted on Wix.com, which provides secure servers, firewalls, and PCI-DSS-compliant payment gateways.
4.2. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

5. Sharing Your Data

We do not sell or rent your personal data. We may share it only:

  • With service providers (e.g., Wix, payment processors, delivery companies) strictly as necessary to provide our services.

  • If required by law, regulation, or legal process.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your data (subject to certain legal or contractual obligations).

  • Object to or restrict certain processing.

  • Withdraw consent for marketing at any time.

To exercise these rights, please contact us at info@seashoreandsafety.co.uk.

7. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations (e.g., tax or accounting records).

8. Marketing Communications

We may contact you via email, phone, text, or post for service updates or promotions if you have opted in. You may unsubscribe at any time using the link in our emails or by contacting us directly.

9. Cookies and Tracking

​Our website may use cookies or similar technologies to enhance your browsing experience and analyse site traffic. For more details, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Significant changes will be posted on this page with an updated date. Continued use of our website after changes are made constitutes your acceptance of the revised policy.

11. Contact Us

For questions, concerns, or data requests, contact:
Email: info@seashoreandsafety.co.uk

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