TERMS & CONDITIONS

Last Updated: 15/09/2025

1. Introduction

1.1. This website is owned and operated by Sea, Shore & Safety (“we”, “us”, “our”). By accessing or using our website, booking training or services, or purchasing products from our online shop, you agree to be bound by these Terms & Conditions (“Terms”).
1.2. Please read these Terms carefully before using our website or placing an order. If you do not agree, you must not use this site or our services.
1.3. Our website provides:

Information about our company and services.
Online booking or enquiry forms for training and related services.
An online shop offering goods for sale.

2. Eligibility

2.1. You must be at least 18 years old and legally capable of entering into binding contracts under UK law.
2.2. You may not use our website or services where prohibited by law.

3. Orders and Contract Formation

3.1. By placing an order, you confirm you have read the full product description and agree to purchase the item.
3.2. A contract is formed only when we send you an email confirming dispatch of your order.
3.3. We reserve the right to refuse or cancel any order if, for example, a product is unavailable, there is an error in the price or description, or payment cannot be processed.

4. Prices, Payment and Taxes

4.1. Prices are listed in GBP (£) and include VAT where applicable.
4.2. We may update prices at any time but will honour the price shown at the time of your confirmed order.
4.3. Payments are processed securely through our chosen payment provider(s).

5. Delivery

5.1. Delivery options, charges, and estimated timescales are detailed at checkout.
5.2. Risk of loss passes to you on delivery, but ownership passes only once full payment has been received.
5.3. Orders are processed upon receipt of payment. While we aim to keep product availability information accurate, stock levels displayed on the online shop may not always reflect current inventory. Delivery times are estimates only and may vary depending on supplier availability or factors outside our control. We are not liable for delays caused by third parties or unforeseen events; however, this does not affect your statutory rights to cancel or receive a refund for undelivered goods within a reasonable timeframe under UK consumer law.

6. Returns and Refunds

6.1. Consumer Rights: Under the UK Consumer Contracts Regulations, you have 14 days from the day after delivery to cancel your purchase and request a refund.
6.2. Items must be unused, undamaged, and returned in their original packaging with all accessories.
6.3. We may deduct a 20% restocking fee for non-faulty returns. You are responsible for return postage unless the item is faulty or incorrect.
6.4. Exclusions: Customised, personalised, or bulk orders are non-returnable unless faulty or damaged.
6.5. Refunds will be processed within 14 days of receiving the returned goods.

7. Changes to Services or Website

7.1. We may modify or discontinue any part of the website or services without prior notice.
7.2. We are not liable for any modification, suspension, or discontinuation of the services.

8. Intellectual Property

8.1. All content on this website—including text, images, graphics, logos, trademarks, and software—is the exclusive property of Sea, Shore & Safety or its licensors.
8.2. You may not reproduce, distribute, or create derivative works from any part of our website without prior written permission.
8.3. By uploading or submitting content, you confirm you own or have permission to use that content and grant us a non-exclusive, royalty-free licence to display it on the website.

9. Account Termination

9.1. We may suspend or terminate your account or access without notice if you breach these Terms or applicable law.
9.2. You may cancel your account at any time by contacting us. Paid subscriptions (if applicable) will continue until the end of the paid period.

10. Limitation of Liability

10.1. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
10.2. To the fullest extent permitted, we are not liable for indirect, incidental, or consequential losses, including loss of profits, data, or goodwill.

11. Indemnity

11.1. You agree to indemnify and hold Sea, Shore & Safety harmless from any claims, damages, or expenses (including legal fees) arising from your misuse of the website or breach of these Terms.

12. Privacy & Data Protection

12.1. We process personal data in accordance with UK GDPR and our Privacy Policy.
12.2. By using our services, you consent to our processing of your data as described in that policy.

13. Marketing Communications

13.1. With your consent, we may send promotional emails, texts, or postal mail.
13.2. You can opt out at any time by following the unsubscribe instructions or contacting us.

14. Governing Law and Jurisdiction

14.1. These Terms are governed by the laws of England and Wales.
14.2. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14.3. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. Changes to These Terms

15.1. We may update these Terms occasionally. Any material changes will be posted on this page with the revised date. Continued use of our website constitutes acceptance of the new Terms.